What is star trak?

Star trak is a real-time bus passenger information system operated by Leicester City Council on behalf of the star trak partnership that also includes Leicestershire County Council, Arriva Midlands, First, Kinchbus and Trentbarton buses.

The star trak system uses state-of-the-art technology to provide accurate and up to date real time information about selected bus services.

Keeping you informed

The system provides accurate real-time information in a way to suit all needs:

Real-time departure information at selected bus stops with LED displays counting down the minutes to the departure of the next buses.
Real-time departure information for all star trak services at any bus stop by using this website.
Real-time departure information for all star trak services for the next hour at any bus stop with the star text mobile telephone SMS service.
Next bus displays on most star trak buses letting you know the name of the next bus stop - making sure you don't miss your stop.
Audible next-stop announcements on selected star trak services.

Benefits include:

A quality service for bus passengers

Accurate next-bus information at stops
More reliable services
Reduced journey times due to bus priority at traffic signals
Next-stop information signs and announcements on selected buses

For bus operators

Improved service reliability
An excellent information & network management system
Increasing patronage on quality services

Local authorities are helping to achieve

Promotion of quality bus services
Increasing bus patronage
Improved traffic management

Terms and Conditions

The star trak website ("the Site") is operated and maintained by Leicester City Council, on behalf of its partners in the star trak system: Leicestershire County Council, Arriva Midlands, First, Kinchbus and Trentbarton ("the Partners").

By using the Site you are agreeing to the terms and conditions below.

Leicester City Council and its Partners are providing information on the Site on an "as is" basis and make no representations or warranties of any kind with respect to the service or its contents and disclaims all such representations and warranties.

Leicester City Council and its Partners cannot assume responsibility for the timeliness, deletion, mis-delivery or failure to store any user data, communications or personalization settings.

In addition, Leicester City Council and its Partners make no representations or warranties about the accuracy, completeness, or suitability for any purpose of the information, content, or advertisements (collectively, the "Materials") distributed through the Site or as to the results to be obtained from using the Site.

Further, Leicester City Council and its Partners do not represent, warrant or endorse the quality or reliability of any goods or services, information about any goods or services, or other materials displayed, purchased or obtained by you as a result of your responding to any advertisement or any other information or offer in or in connection with the Site (the "Products").

The information provided by the Site may contain technical inaccuracies or typographical errors. All liability of Leicester City Council or its Partners howsoever arising for any such inaccuracies or errors is expressly excluded to the fullest extent permitted by law.

Any reliance you place upon any Materials or Products will be at your sole risk and it is solely your responsibility to ensure that the Materials and Products meet your requirements.

Leicester City council and its Partners reserve the right in their sole discretion, but without any obligation, to make amendments or improvements to, or withdraw or correct any error or omission in any portion of, the Site or any Materials or Products without notice.

Leicester City Council and its Partners will not be liable for damages arising out of or in connection with the use of the Site or the information in it. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and third party claims, save that nothing shall exclude or restrict liability for death or personal injury resulting from the negligence of Leicester City Council, its Partners, their employees or agents.

Data Protection

Leicester City Council is registered under the Data Protection Act, and follows the provisions laid down in this act strictly.

Privacy Statement and Disclaimer

You can view our privacy statement and internet disclaimer on the Leicester City Council website.

Copyright

Feedback

Please send any feedback to startrak@leicester.gov.uk